Senior Product Marketing Manager, WooCommerce

We’re looking for an experienced product marketer to join our WooCommerce marketing team and help establish our strategic positioning for product-driven growth. You will partner with Product, Design, Development, and Partnerships leaders to bring new products and features to market.

For 1-3 product focus areas, you will:

Collaborate cross-functionally. Participate in core team decision-making, surface research and customer insights, and define product positioning. Track launch metrics; iterate on strategy and implementation.
Lead marketing GTM activities. Provide clear direction to the rest of the marketing team on what products we are marketing and to whom. Assess product-market fit, set channel strategy, and track results.
Craft product messaging. Write, edit, and review content that resonates with merchants, builders, and other target audiences. Drive work with agency partners and freelancers as needed.
Guide market research efforts. Find opportunities for quantitative and qualitative market research. Scope inquiries, shape RFPs, coordinate execution and turn analysis into impact. Use past studies if and when possible.

In the context of WooCommerce overall, you will: 

Define target audiences. Use, vet, and combine multiple sources of data to build a substantial picture of who we serve, in collaboration with Data and Product teams.
Monitor market trends. Stay on top of competitor news, reviews, and press to figure out which story we should tell, given where the market is going. Draw inspiration from adjacent and analogous spaces.
Support the development of internal processes. Implement efficient and impactful ways of working within Woo Marketing, across Woo, and possibly with counterparts in other divisions.

You have:

7+ years of experience in technology companies, with 3+ years in a product marketing role. Preference for experience in market intelligence, customer analysis, and research management.
Strong project management and organizational skills. Capable of balancing multiple projects and goals. Detail orientation where it matters.
A data-informed approach. Comfort analyzing substantial data sets in some areas and recommending action with minimal information in others.
A proactive nature. Lay out plans that others are eager to follow.
A bias toward collaboration! Passion to share your expertise with the team shows up in attention, diligence, and responsiveness.

About Automattic

We are the people behind, WooCommerce, Jetpack, Tumblr, Simplenote, Longreads, and more. We believe in making the web a better place.

We’re a distributed company with more than 1200 Automatticians in 75+ countries speaking 90+ different languages. Our common goal is to democratize publishing so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world.

We believe in Open Source and the vast majority of our work is available under the GPL.

Diversity, Equity, & Inclusion at Automattic

We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. DEI is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.

How to apply

Does this sound interesting? If yes, click the Apply button below and fill out our application form. In your cover letter, describe your role in taking a product from concept to launch. Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive many applications for this position, so try to make your application stand out.

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All Jobs Require

  • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
  • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
  • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
  • Ability to Travel. We value those rare occasions when we meet our colleagues in person. Normally, we require 2–3 non-consecutive weeks of travel per year, usually by plane. Currently, company travel is limited, and travellers must be vaccinated. All travel is optional for now. We’re continuing to explore new, remote ways to stay connected.