Automattic

Senior Software Engineer, WooCommerce (Shipping)

WooCommerce is an open-source commerce platform built on top of WordPress. We believe in democratizing commerce, and making it available to as many people, in as many ways as possible. WooCommerce enables anyone to set up a store to sell physical products (amongst many other things), pretty much anywhere on earth. Shipping those products out to customers is a key part of the end to end process, and we’re investing heavily in making it a world class experience. As an open platform, we empower an entire ecosystem of developers and builders to provide custom solutions for things we can’t even dream of. 

WHAT HAVE WE WORKED ON RECENTLY?

  • WooCommerce Shipping is our flagship service for live rates and shipping labels for popular shipping carriers. We’re expanding quickly, adding new carriers and functionality while scaling the service up.
  • Our Shipping Engineers own strategic implementations across a variety of key shipping carriers like FedEx, UPS, Australia Post, and Canada Post.
  • WooCommerce Core is the most popular commerce solution, built for WordPress. It’s the foundation for everything else we do.
  • To view more of our recent work, check out our longer product list on Automattic.com.

We are looking for engineers who have production experience with several programming languages. We fully embrace using PHP and JavaScript (ReactJS and NodeJS specifically) and are pushing the boundaries of what’s possible at scale with both. Interest and excitement in using these languages on a daily basis is essential to success in this role. 

ENOUGH ABOUT US, LET’S TALK MORE ABOUT YOU. AS A SHIPPING ENGINEER YOU:

  • Have worked in the shipping or fulfillment software/services industry.
  • Are familiar with the shipping and fulfillment landscape or are passionate about solving problems in this space. Preferably with direct experience in shipping software solutions, ecommerce platforms, order management systems, shipping carriers or solutions in the logistics ecosystem.
  • Enjoy solving problems spanning the digital and physical worlds, specifically in the shipping/logistics space.
  • Are passionate about and experienced in software development; in particular, advanced PHP knowledge, advanced JavaScript knowledge, or interest in building your skills in these areas is a plus.
  • Have experience working on large-scale systems. Making them faster, more scalable, and fault-tolerant.
  • Have demonstrated experience and interest in systems architecture.
  • Are highly collaborative and love participating in code reviews and discussions about architecture, and/or design.
  • Are knowledgeable about design patterns and testability; having experience with testing frameworks, performance and unit testing is very welcome.

EXTRA CREDIT:

  • Experience working with shipping, rate, and tracking APIs from either carriers or third party solution providers (such as EasyPost).
  • WordPress programming experience.
  • Experience with modern JavaScript, especially React and Node.
  • Open source contributions.
  • Contributions to programs designed to help underrepresented people enter the tech field.
  • Experience collecting and using data to help inform product decisions.
  • Good user experience instincts and product design opinions.

SPEAKING OF INTERESTS AND SKILLS, HERE ARE SOME AREAS IN WHICH YOU CAN GROW AND HAVE FURTHER IMPACT IN THE FUTURE AT THE COMPANY:

  • Leadership – we offer a variety of leadership options to those who have interest, including becoming a team lead and managing releases.
  • Learning and development – we have a generous personal development budget and encourage you to grow your skills through courses, books and conferences.
  • Architecture – we encourage developers to develop expertise in the systems they work with, guide their evolution and mentor other developers working on them.
  • Engineering effectiveness – we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process improvements.

HOW DO WE WORK?

  • We’re kind to each other and our users – we strive to build a positive, supportive, and inclusive culture of cohesive teams focused on delivering value to our customers.
  • We work as a global and distributed workforce resulting in a unique way of working built around our creed.
  • We offer flexible work arrangements allowing our team members to work when they feel best.
  • We open-source! We’re cool with open-sourcing everything except passwords, or secret keys.
  • We ship often, deploying many times daily for hosted services, and at least monthly for on-premise/shipped software, with the help of peer code review, continuous integration, and our global workforce in over 70 countries.
  • We welcome collaboration, and you can be involved in any discussion across our many communication channels.

These are exciting times at Automattic and WooCommerce. You’ll have a unique opportunity to shape the future of our products. Join us! We look forward to hearing from you.

DIVERSITY & INCLUSION AT AUTOMATTIC

We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Learn more about our dedication to diversity and inclusion and our Employee Resource Groups.

Curious who works in engineering at Automattic? Meet our Code Wranglers – Brandon, Jeremy, Mark, Jennifer, Roy and Kat!

WHAT TO EXPECT

We know applying to jobs can be stressful and we want to ease the stress by giving clear expectations upfront about our process. We’ve outlined everything you need to know here including all of the steps in the process as well as how we approach hiring. 

Please note that we are paying extra attention to your answers to the questions below. They are a significant part of the hiring process, and we will review them just like we would review any other step of the hiring process. We’re always iterating so if you happen to join us in the process, please feel free to offer feedback on what else we can include there!

About Automattic

We are the people behind WordPress.com, WooCommerce, Jetpack, Tumblr, Simplenote, Longreads, Day One, and more. We believe in making the web a better place.

We’re a distributed company with more than 1600 Automatticians in 80+ countries speaking 90+ different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.

We believe in Open Source and the vast majority of our work is available under the GPL.

Diversity, Equity, and Inclusion at Automattic

We’re improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.

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  • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
  • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
  • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
  • Ability to Travel. We value those rare occasions when we meet our colleagues in person. Normally, we require 2–3 non-consecutive weeks of travel per year, usually by plane. Currently, company travel is limited, and travellers must be vaccinated. All travel is optional for now. We’re continuing to explore new, remote ways to stay connected.