Automattic

General Manager (Automattic for Agencies)

Automattic for Agencies is on a mission to empower developers and agencies building exceptional WordPress websites and online experiences. We are curating a comprehensive suite of tools, hosting solutions, training resources, and support services from across Automattic's product portfolio—all tailored to fuel agency success. With this program, we aim to foster a thriving ecosystem where agencies can leverage our full platform capabilities to elevate their client offerings, streamline operations, and drive sustainable growth. 

The General Manager for Automattic for Agencies is responsible for creating a competitive offering for agency-customers that highlights our infrastructure, tools, and program benefits. The GM will lead a comprehensive go-to-market strategy that consolidates demand across various channels including WordPress.com, WooCommerce.com, and Jetpack.com, and work with other business unit leads to develop a sales motion to promote the program.

Responsibilities: 

  • Develop and implement strategies to streamline demand generation across multiple channels, ensuring a cohesive customer journey that enhances client acquisition and retention.
  • Strategically bundle our product offerings to provide tailored solutions to agency clients, setting our platform apart from competitors by leveraging unique features like WooCommerce Payments and advanced hosting capabilities.
  • Implement robust sales-driven strategies tailored to various agency sizes and types, with an emphasis on agencies that influence mid-market businesses.
  • Lead a cross-functional team and foster collaboration among product, marketing, and sales groups to achieve program goals. Ensure alignment and execution of the agency program’s strategic objectives across business units.
  • Effectively manage relationships with key internal stakeholders to ensure the agency program’s alignment with Automattic’s broader goals.

Requirements: 

  • Experienced in managing agency relationships and familiar with the web hosting and SaaS industry.
  • Proven track record in developing and executing GTM strategies that have significantly impacted business growth.
  • Strong leadership qualities with the ability to manage diverse teams and complex stakeholder relationships.
  • Innovative thinker with a customer-centric approach to solving business challenges.
  • Excellent communication skills, capable of articulating complex solutions in a clear and persuasive manner.

The salary range for this position will include base salary and growth bonuses. 

Read more about our compensation philosophy and benefits.


About Automattic 

We are the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place.

We’re a distributed company with more than 1900 Automatticians in 96 countries speaking 120+ different languages. And, even more than growth and profitability (although we’re plenty profitable), above all, we’re driven by a mission:  We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.

We believe in Open Source, and the vast majority of our work is available under the GPL.

Diversity, Equity, & Inclusion at Automattic 

We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. DEI is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. 

Automattic is a Most Loved Company and Disability Confident Committed. (Here’s what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.

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