From across Automattic.
Updates from all of Automattic’s business units.
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WordPress.com Design Update for a More Intuitive Experience
As technology products grow, it’s important to evolve. We’ve updated WordPress.com’s interface to make it more coherent and logical, allowing everyone to use it more intuitively.
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Jetpack Turns 10
Jetpack is 10 years old! For the last 10 years, we've been happy to help you protect, speed up, and grow your business or hobby. Thanks for letting us travel with you on your journey towards success.
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Vulnerabilities Found in Patreon WordPress plugin
During an internal audit of the Patreon plugin for WordPress, the Jetpack Scan team found several weak points that would allow someone to take over a website.
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Publish and Update WordPress Posts Directly From Ulysses
Ulysses integrates with WordPress to enable publishing and editing to WordPress from within the app.
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WooCommerce Security: 15 Step Checklist to Secure Your Store
Would you be able to recognize a hack on your WooCommerce store? Learn how to quickly recover from security breaches and how to prevent them before they start.
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.blog Featured Site: fresheggsdaily.blog
We love it when we come across a fun and unique blog. We’d like to introduce you to a farmer who is excelling with her blog, fresheggsdaily.blog. This is a great example of the different ways a blog can be used to optimize other business opportunities.
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Introducing new Stats widgets for iPhone
You may already know that WordPress mobile apps are the easiest way to manage your WordPress site any time, anywhere. Helpful features in the apps include our Stats widgets, which make it simple to keep an eye on your site’s activity without even opening the app. We recently rebuilt our widgets for iOS 14, and…
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Learning from unhappy customers
“Your most unhappy customers are your greatest source of learning.” – Bill Gates At Automattic, we aim to offer world-class support. We want to be known for offering the best experience to our customers. Internally, Happiness Engineers encourage each other to “engineer the happiness” of our customers. This isn’t always easy — sometimes people reach…
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Blog Post Formats: 10 Different Types and When You Should Use Them
The blogging world (aka blogosphere) is so diverse! It's not only the wide range of topics, there is also diversity in the types of blog content that is created and shared. When you're starting a blog or working on growing an existing blog, you may wonder what type of blog post you should be creating and sharing.
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A new block: Measure your Net Promoter Score
Do our customers love what we do? Are they satisfied with our service? What do they say about us? Is this month better than last? Especially monitoring this progress over time is pretty hard. Most of us don’t have the time or resources to do research projects every month. There is though one simple process…
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How to Choose The Right WordPress Plugins For Your Site
There are thousands of WordPress plugins, but not all are created equal. See 5 things experts look for when choosing the best ones. Plus — 2 things to avoid.
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ExPlat: Automattic’s Experimentation Platform
Over the past 18 months, the Decision Science team has been building the Experimentation Platform (ExPlat): a tool to help our colleagues run experiments to improve customer experiences, inform product decisions, and quantify the impact of newly released features on many of Automattic’s products such as WordPress.com, Jetpack, Akismet, and more. In this multi-part series,…
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What’s New in the Block Editor: Edit Your Images, Drag and Drop Blocks and Patterns, and More
Here’s a peek at the latest changes in the block editor, including image editing, draggable blocks and patterns, a new Page List block, and a streamlined panel for managing preferences.
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Two simple techniques to make your release process more asynchronous and decentralized
<img src="https://mobiledotblog.files.wordpress.com/2021/03/untitled_artwork-2.png?w=992" width="300px"> <p><i>How following simple conventions can remove the need for unscheduled synchronous meetings to release new versions of your apps. </i></p> <p>Automattic Apps Division has team members distributed across 22 timezones. When it comes to shipping new versions of our apps, that spread makes the traditional synchronous and meeting-driven approach impossible.</p> <p>Being a distributed team forced us to put processes in place that allow work to happen in an asynchronous and decentralized way without the need for everyone to be online simultaneously and with no ad hoc decision-making…</p>
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Accessibility in the Block Editor
As a new addition to the design team at Automattic and a first-time contributor to the WordPress project, I’ve been spending a lot of time learning about accessibility features in Gutenberg, the WordPress block editor. I wanted to create this blog post to introduce myself (and you) to the many useful accessibility features available and provide some context about how recent improvements are helping take accessibility and usability to the next level. As with all aspects of WordPress — the work is never finished!
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Being globally distributed: a constant reminder to have an open mind and more
Five perspectives on working remotely in a company distributed across the planet.
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Another year of distributed work. A brand new set of questions.
Today most companies are approaching a year of distributed work and looking ahead at another. While the dust has started to settle for most companies, new questions are emerging––from who shoulders tax burdens for remote employees, to what ongoing support looks like for employees and their families.
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Beeper is a unified chat messenger
Welcome to Beeper Blog by me, Beeper. All your chats in one app. Sign up now so you don’t miss the first issue. In the meantime, tell your friends!
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Introducing WordPress Stories: A New Way to Engage Your Audience
Interested in a new way to create and publish engaging content on your WordPress site? Today, we're unveiling our new Stories feature, now available in the WordPress apps.
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How Many Wordpress Plugins Are Too Many?
Thanks to plugins, WordPress is incredibly flexible. But adding too many can put you at risk for security breaches, poor performance, expensive fixes, and more.
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Pamela Hardt-English: The Impact One Woman Had for the Future of Tech
There are countless women whose work has changed the world in positive ways. We want to celebrate International Women’s Day by showing appreciation for a woman whose work paved the way for how the internet works which ultimately led to the largest economic boom in history. Pamela Hardt-English is the strong and determined, yet incredibly…
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Case Study: Using the power of WordPress to help redesign the American high school
Matt Owens, a partner at creative studio Athletics, takes us inside education, innovation, and community with XQ Institute.
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Five standout skills to be a successful Happiness Engineer
Happiness Engineers love helping people use Automattic’s products like WordPress.com, WooCommerce, Jetpack, and more. While the desire to help others is important, Happiness Engineers must have other skills to successfully help customers in live chat and by email. With that in mind, here are my recommendations for those wanting to improve their skills as new…
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We are listening: The rating scale question, copy/pasting answer options, and a new feedback community.
Two requests have come up over and over again in the last few months: “Could you please add a simple rating scale question to the survey?” and “We have multiple choice questions with 20 and more answer options, typing all these line by line is really annoying. How about copy/pasting them all at once?” We…
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We are listening: The rating scale question, copy/pasting answer options, and a new feedback community.
Two requests have come up over and over again in the last few months: “Could you please add a simple rating scale question to the survey?” and “We have multiple choice questions with 20 and more answer options, typing all these line by line is really annoying. How about copy/pasting them all at once?” We…
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Jetpack 9.5: Level up your site with custom recommendations
We’ve got quite the release for you this month! Jetpack 9.5 provides personal recommendations for your site, improves your findability with free SEO tools, and gives your visitors a better search experience. Bonus: the WordPress mobile app was recently updated and now includes Jetpack tools helping you to protect your site from anywhere. Let’s get…
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