How We Work: Open Source, Global, and Inclusive by Design

We’re an open source company at our core, not just in what we build, but in how we operate. With team members across 90+ countries working asynchronously, our distributed model organically creates a workplace where anyone can contribute, regardless of who they are, where they are, or when they work. We aim to nurture an environment of creativity, respect, and empathy. Automatticians innovate together regardless of location, time zone, or background. We welcome anyone who wants to make the web a better place.

Our Open Source Approach to Work

Just as open source projects welcome contributions from anyone with good ideas, we’ve built a company where impact matters more than proximity, and results matter more than hours logged. And it works! 

What this looks like in practice:

  • Asynchronous by default — We communicate primarily in writing, which levels the playing field across time zones, languages, and communication styles.
  • Global by design — Our team spans continents, bringing different perspectives and market knowledge naturally into our work.
  • Accessible products — We build for the world, which means multiple language support, consideration for varying bandwidths and devices, and accessibility across abilities.
  • Flexible work — No offices means no commutes, which opens doors for caregivers, people with disabilities, and anyone whose best work doesn’t happen 9-to-5.
  • Continually learning — We value curiosity and continuous growth. A few resources we find valuable:
  • Learn about the Web Accessibility Initiative and how to make our products more accessible.
  • Subscribe to Accessibility Weekly.

Working Across Differences

As an international company, we’re mindful of the practical realities of a global team:

  • Holidays & Observances — With teammates observing different traditions worldwide, we plan thoughtfully to respect everyone’s time.
  • Location Considerations — When we gather in person, we choose locations that are welcoming and safe for all team members.
  • Clear Communication — We avoid idioms and slang that don’t translate well, offer clarification when needed, and assume good intentions.

Building for Everyone

Our products serve a global, diverse audience. We prioritize:

  • Multiple language support
  • Accessibility across devices and connection speeds
  • Consideration for various abilities
  • Affordability
  • User involvement in our development process

We need our products to delight and benefit people regardless of differences in language, location, and ability. To achieve this, we work with great minds around the world who embody those differences. If you enjoy collaborating with intelligent, passionately committed people from different backgrounds and with differing points of view, you’ll love working at Automattic.

Learn about our hiring workflows from Automattic’s Talent team, explore our timeline, and discover what to do after applying to Automattic.