Associate General Counsel/Senior Counsel, Payments & eCommerce

Automattic, the company behind and WooCommerce is seeking a passionate addition to our legal team, to help us navigate issues that we come across every day in creating eCommerce and payments services for our online merchants. 

Automattic is committed to democratizing commerce. We’re looking for a versatile, creative, and team-oriented lawyer who gets things done with minimum friction, makes the complex simple, and can offer strategic legal advice to help Automattic’s business and product teams build and do phenomenal things.

This is the ideal role for someone who wants to craft legal and business strategy for a dynamic and rapidly growing company, while helping to make the internet a better place. 

You’ll be the lead counsel supporting our WooCommerce and WooPayments businesses. The best part about this job is its unpredictability. There are no “typical days,” and you embrace that. In this role, some of the things you might do are:

  • Give advice on the wide range of current and upcoming regulations, industry standards, and legislation that impact online commerce, including privacy, financial and  payments regulatory frameworks, intellectual property, marketing, and consumer protection.
  • Look ahead to identify legal trends in eCommerce and payments, and help us understand the implications for our company and our products.
  • Work with teams to help launch new features that support our online merchants and creators in expanding their market reach.
  • Protect our brand and technology through IP protection and enforcement worldwide.
  • Collaborate with our Trust & Safety and extension marketplace teams on pioneering, user-centered policies and store guidelines for protecting consumers and intellectual property online. 
  • Design processes that enable teams to scale, such as standardizing resources and tools for common legal issues.
  • Cheerfully help all Automatticians clear legal hurdles that arise in their jobs.

We’d love to hear from you if you:

  • Have 5-10+ years’ experience in a fast paced, technology centric environment with proven experience in eCommerce or online payments. In-house experience a plus. 
  • Are business minded and practical in addressing legal issues. We don’t write a lot of memos; we solve problems and get things done.
  • Are low ego. You’re not afraid to ask questions or admit when you are wrong.
  • Have grit. What’s been most rewarding and meaningful for you isn’t the work that was easiest.
  • Have a healthy sense of humor, and an abiding spirit of idealism about your chosen profession.
  • Operate independently. You’re a self starter who can roll up your sleeves.
  • Recognize that law is about the grey areas, and are comfortable living in them, while giving clear and practical advice.
  • Are a great writer.
  • Love the open internet and all it stands for.

Like all positions at Automattic, you'll work remotely, and can be based wherever you live. It's not a requirement that you live in or relocate to the Bay Area to do this job.


In your cover letter, please tell us about one or more of the following:

  • A law impacting online commerce that vexes you, and how you would fix it. 
  • What you wish government officials and courts knew about eCommerce.
  • Something you worked on that you are especially proud of, and why it fueled your passion for work.

Also, please make sure to include at least one legal joke in the materials you submit. 


About Automattic

We are the people behind, WooCommerce, Tumblr, Simplenote, JetpackLongreads, Day One, PocketCasts, and more. We believe in making the web a better place.

We’re a distributed company with more than 2000 Automatticians in 96 countries speaking 120+ different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.

We believe in Open Source and the vast majority of our work is available under the GPL.

Diversity, Equity, and Inclusion at Automattic

We’re improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.

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All Jobs Require

  • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
  • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
  • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
  • Ability to Travel. We value those rare occasions when we meet our colleagues in person. Normally, we require 2–3 non-consecutive weeks of travel per year, usually by plane. Currently, company travel is limited, and travellers must be vaccinated. All travel is optional for now. We’re continuing to explore new, remote ways to stay connected.