Director of Technical Recruiting

We’re looking for a Director of Technical Recruiting to join the Automattic team! The Director of Technical Recruiting will report to the Head of Talent Operations and will join a group of Directors who are responsible for recruiting, onboarding, and various aspects of learning and development within Product Design, Customer Support, General Business, and Engineering. The Director of Technical Recruiting will lead our fully distributed technical recruitment team to source talent, coordinate candidate pipelines, drive positive candidate experience, and collaborate across all hiring areas to meet our ambitious growth goals.

About the team

Our Technical Recruiting team is at the forefront of bringing extraordinary Software Engineers into Automattic, no matter where in the world they might be. We work in collaboration and partnership with our Developer Experience team and HR to provide an end-to-end hiring experience for technical roles into, WooCommerce, Tumblr and the rest of Automattic’s operating divisions. 

What We are Looking for

The ideal candidate will have demonstrable experience leading teams of 6+ people, communicating and working with cross-functional teams, and organizing and creating alignment for full-cycle recruiting teams. This includes working with technical stakeholders, HR, and managers to onboard hundreds of developers, coders, and engineers successfully onto existing teams. We are looking for someone who has experience working at an engineering-driven company with a focus on commercial / consumer-facing web products. Ideally, this person will also have strong and demonstrated leadership experience in fast-growing, global, and distributed companies.  

  • Robust experience scaling recruiting functions and technical hiring processes at orders of magnitude.
  • Experience balancing company, division, and team goals.
  • Comfortable with ambiguity, managing fluctuating priorities, and creating alignment across teams and functional areas with conflicting priorities.
  • Data-driven analytical ability, with an interest in finding solutions to tricky problems.
  • Understanding of recruitment strategies, awareness of industry standards, and experience adapting best practices to align with a company’s unique culture and needs.
  • Strong project management skills and the ability to lead / drive and prioritize multiple high impact projects.  
  • Strong conflict resolution skills.
  • Experience coaching and mentoring team members, with an understanding of team dynamics and with a toolkit of professional growth frameworks. 
  • Experience developing, implementing, and championing practices and programs for increasing diversity in hiring processes.
  • Experience building sustainable recruiting infrastructure for an engineering-focused organization.
  • Highly organized, adaptable, and flexible, with a collaborative attitude; ready to roll up your sleeves when necessary.

What You’ll Do

Lead a remote team: Provide mentorship, guidance and career development to members of the team, ensure team members are hitting metrics, and onboard and train new recruiters. Facilitate communication with partners to develop an understanding of role requirements. Ensure the team is prepared and equipped to execute successfully on division goals.

Coordinate passive and active recruitment strategies: Empower the team to identify, source, and engage passive candidates that meet our often specific or unique requirements and collaborate with employer branding on initiatives. Ensure that the team is set up for success to execute on campaigns driven off multiple channels, including LinkedIn, Stack Overflow, and other platforms. You will be a wealth of knowledge and a strong resource for the team.

Drive the full-cycle developer recruitment process: Plan, develop, and implement innovative sourcing strategies for global markets, refine our processes across a variety of roles, and ensure a positive recruiting experience for all engineering candidates that gives an authentic feel for life and culture at Automattic.

Support and foster data-informed management: Pioneer the evolution of our  tools to maintain efficiency and a strong candidate experience. Ensure that the data we collect is used and leveraged by the team to make informed decisions and develop detailed profiles of target candidates. Create space and set the pace for Diversity and Inclusion efforts. Identify trends, analyze data, and develop creative, customized sourcing strategies.

Form relationships with divisional leadership teams: Ensure that technical recruiting efforts are aligned with our goals, assess current processes, advise on process improvement opportunities, and standardise recruiting practice.

About Automattic

We are the people behind, WooCommerce, Jetpack, Tumblr, and more. We believe in making the web a better place.

We’re a distributed company with more than 1200 Automatticians in 75+ countries speaking 90+ different languages. Our common goal is to democratize publishing so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world.

We believe in Open Source and the vast majority of our work is available under the GPL.

Diversity, Equity, & Inclusion at Automattic

We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. DEI is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.


Does this sound interesting? If yes, click the Apply button below and fill out our application form. In your cover letter, let us know what you can contribute to the team. Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive many applications for this position, so try to make your application stand out.

Please answer the following questions in your cover letter. Applications without these questions answered will not be considered:

  • What’s the most compelling hiring-related book you’ve read? Why?
  • Tell us a bit about a time you had to give critical feedback to someone who reports to you. How did you handle that? 

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All Jobs Require

  • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
  • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
  • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
  • Ability to Travel. We value those rare occasions when we meet our colleagues in person. Normally, we require 2–3 non-consecutive weeks of travel per year, usually by plane. Currently, company travel is suspended to keep everyone safe during the COVID-19 crisis, and we’re exploring new, remote ways to stay connected.