Phase 1 of our billing system upgrade is now live, bringing a better checkout and billing experience for product and hosting referrals to new clients within Automattic for Agencies.

In this article, we’ll walk you through the new features in this first phase, explain how they benefit your agency, and provide a step-by-step look at the updated referral purchase experience for new clients.

What’s new

• All referrals for new clients will now use our upgraded billing system with a more streamlined checkout.
• New clients can now choose monthly or annual payment terms for all products and hosting plans during checkout.
• 26 currencies are now supported. No more USD-only restrictions.
• New clients will also enjoy new payment methods, including PayPal & iDeal, with Apple Pay and Google Pay coming soon.
• Upfront billing now simplifies payments across the board and reduces admin costs.
• Enhanced tax compliance. Your clients can add their VAT/GST/CT details to their accounts once, for all purchases.

What currencies are available to my clients?

Your new clients can now enjoy a faster, simpler, and more personalized checkout experience, and your agency will enjoy borderless growth. Send a referral and we’ll manage the rest. 

After receiving a referral invoice from your agency, your client will be taken to our new checkout, where prices are automatically shown in their local currency and they can choose the billing term that works best for them — annual or monthly. Depending on their region, additional payment method options such as PayPal and iDeal, will also be available. Apple Pay and Google Pay is coming soon.

With this update, Automattic for Agencies supports 26 different currencies, making it easier than ever for your clients to do business with you. No high currency conversion costs and no extra steps. Currencies supported include:

• USD (United States Dollars)
• EUR (Euro)
• AUD (Australian Dollars)
• GBP (British Pounds)
• BRL (Brazilian real)
• CAD (Canadian Dollars)
• CHF (Swiss Francs)
• CZK (Czech Koruna)
• DKK (Danish Krone)
• HKD (Hong Kong Dollars)
• HUF (Hungarian Forints)
• IDR (Indonesian Rupiah)
• ILS (New Israeli Shekels)
• INR (Indian Rupees)
• JPY (Japanese Yen)
• MXN (Mexican Pesos)
• NOK (Norwegian Krone)
• NZD (New Zealand Dollars)
• PHP (Philippine Peso)
• PLN (Polish Zloty)
• RUB (Russian Rubles)
• SEK (Swedish Kronor)
• SGD (Singapore Dollars)
• THB (Thai Baht)
• TWD (New Taiwan Dollars)
• TRY (Turkish Lira)

What’s next?

As you may have noted in our email communications over the past few months, we’ve planned this billing system upgrade in three careful phases to ensure a solid rollout, in addition to a few other tidbits we’re improving based directly on your feedback:

• Many of you have given us excellent feedback on the referral invoicing process through Automattic for Agencies. We’ve got some improvements coming soon that will be sure to delight. Stay tuned. 
• Phase 2 of our billing system upgrade, launching in September, will bring the improvements mentioned above to agencies that haven’t made a wholesale purchase yet.
• Phase 3, coming later in 2025, will expand these features to all Automattic for Agencies customers.

As we move forward, we will be sure to give you ample notice of each phase and notify you if any action is needed on your part.

Wait, I have questions.

All the details, including phase timelines, new features, and preparation instructions, can be found in our FAQ in the Knowledge Base. If you have questions or want guidance for your agency, our support team is happy to help.